Launch policy
Refund handling should be simple during launch. Paid plan refunds may be reviewed case by case, especially if hosted AI credits have already been substantially consumed.
Legal
Refund Policy
Last updated: June 2, 2026. Review with counsel before public launch.
Credit consumption
Hosted AI credits represent real upstream model cost. Refund decisions can consider unused time, unused credits, payment issues, abuse, and support history.
Payment provider
Razorpay refund timing and supported payment methods may affect when funds return to the customer.